Reviews & Ratings
5 guides on reviews & ratings for app store optimization, from the team behind AppRankr.
Why Does Google Play Remove Some of My App's Ratings?
A drop in your rating count that you didn't cause usually traces to one of a few documented causes: policy enforcement, a platform migration, or a ratings recalculation. Here's how to tell which.
3.8, 4.0, 4.5: Why Your App's Rating Looks Different Every Time You Check It
Same app, same region, same afternoon — and the star rating shown seems to change depending on where you're looking. Here's what's actually different about each place you're checking it.
The Arithmetic Behind Why 100 New 5-Star Ratings Barely Move Your Average
You're getting more reviews and ratings than ever, but the number on your listing hasn't moved. It's not a delay or a bug — it's what averaging a batch of new ratings into a huge existing pool actually does.
Why Google Play's 'Most Relevant' Review Is Often Your Worst One
Your average rating is healthy, but the first review a visitor sees on Google Play is a detailed 1-star complaint. Here's why 'Most relevant' optimizes for something other than your average.
Do 1-2 Star Reviews Hurt Your App Store Ranking?
Low ratings cost you more than install conversion. There's real, documented reason to believe they suppress search visibility too. Here's the mechanism and what to actually do about it.